1. Introduction
At Mecalijo Adventure Tours, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, request our services, or engage with us in any form. We are committed to maintaining the confidentiality and security of your personal data.
2. Information We Collect
We may collect the following types of personal data:
-
Personal Identification: Name, email address, phone number, nationality, and passport details.
-
Booking Details: Travel preferences, number of travelers, accommodation preferences, dietary restrictions, and other travel-related information.
-
Payment Information: Credit/debit card information or transaction details (processed securely via third-party providers).
-
Technical Information: IP address, browser type, device information, and browsing data on our website (via cookies).
3. How We Use Your Information
We use your personal information to:
-
Process your safari or holiday booking
-
Communicate with you regarding your inquiry or booking
-
Customize your travel itinerary and tour experience
-
Provide customer support
-
Send you important travel updates or promotional offers (only if consented)
-
Improve our website, services, and customer experience
4. Sharing Your Information
We only share your data with trusted third parties when necessary for delivering our services, such as:
-
Hotels, lodges, and camps for accommodation
-
Safari guides, tour drivers, and other service providers
-
Payment gateways and processors (for secure transactions)
-
Legal or regulatory authorities (if required by law)
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. All sensitive data (e.g., payment information) is transmitted securely using encryption technologies.
6. Your Rights
You have the right to:
-
Access and review the personal data we hold about you
-
Request corrections to inaccurate or incomplete data
-
Request deletion of your data (subject to legal or operational constraints)
-
Opt out of marketing communications at any time
To exercise any of these rights, please contact us at info@mecalijoadventuretours.com.
7. Cookies
Our website uses cookies to improve functionality and provide a better browsing experience. You can choose to disable cookies through your browser settings, although this may affect website performance.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., hotels, travel insurance providers). We are not responsible for the privacy practices of those sites. Please review their policies separately.
9. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn we have done so inadvertently, we will delete such data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated “Effective Date.” We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Mecalijo Adventure Tours
Email: info@mecalijoadventuretours.com
Phone: +255 +255 755 305 051